Back to help

Privacy & security

Your operational data is sensitive, and we treat it that way.

Your data is isolated

Every workspace's data is strictly separated. Users only ever see their own workspace's loads, documents, drivers, and invoices — isolation is enforced on every request.

Encryption

Traffic is HTTPS-only. The database and document storage are encrypted at rest, and document downloads use short-lived signed links rather than public URLs.

Access control

Access is role-based: owners, admins, dispatchers, accountants, and viewers each see and do only what their role allows. The workspace owner controls who is invited and what they can do.

Drivers

Driver tracking links are scoped to a single load and expire. Drivers never get an account or see anything beyond the load they were sent.

Your control

You can deactivate a teammate's access at any time, disconnect a mailbox (which revokes our access), and export or delete data. Questions about privacy? Contact support and see our Privacy Policy and Terms of Service.

Didn't find an answer?